Orklio

Data Processing Agreement

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Last updated: June 21, 2026

1. Roles of the Parties

For personal data processed through Orklio on the Customer's behalf, the Customer acts as Controller and GeckoAI.app, LLC acts as Processor. Each party complies with applicable data protection law.

2. Scope of Processing

We process personal data only on documented instructions from the Customer, to provide the Service and as described in this DPA and the Privacy Policy.

3. Sub-processors

The Customer authorizes the use of the sub-processors listed below. We will inform the Customer of intended changes and provide an opportunity to object. Each sub-processor is bound by data protection obligations consistent with this DPA.

ProviderPurposeLocation
Vercel Inc.Hosting, CDN, edge functionsUSA + global edge
Supabase Inc.Database, authentication, storageEU (Ireland)
Fly.io (Hatchet Networks Inc.)Backend workers, cron jobsGlobal multi-region
Resend (Resend.com Inc.)Transactional emailsUSA
Cloudflare Inc.DNS, security, CDNGlobal

4. Security Measures

We maintain technical and organizational measures aligned with industry standards (ISO 27001-aligned), detailed in Annex II, to protect personal data against unauthorized access, loss or alteration.

5. Data Subject Rights

We assist the Customer, by appropriate measures, in responding to requests from data subjects exercising their rights under applicable law.

6. Audit Rights

We make available information necessary to demonstrate compliance and allow for audits, subject to reasonable confidentiality and frequency limits.

7. International Transfers

Where personal data is transferred outside the EEA, the parties rely on the EU Standard Contractual Clauses (Module 2: Controller to Processor) or another lawful transfer mechanism.

8. Term & Termination

This DPA remains in effect for the duration of the Service. On termination, we delete or return personal data as instructed, except where retention is required by law.

Annex I — Details of Processing

Subject matter: provision of the Orklio commerce orchestration service. Duration: the term of the subscription. Nature and purpose: hosting, synchronization and analytics of store, product and order data. Categories of data subjects: the Customer's end customers and staff. Categories of personal data: contact details, order and transaction data, account identifiers.

Annex II — Technical & Organizational Measures (TOMs)

Measures include: encryption of data in transit; role-based access control and least privilege; secure software development practices; logging and monitoring; regular backups; vendor due diligence; and an incident response process. Measures are reviewed periodically and aligned with ISO 27001.

Annex III — Sub-processors

The authorized sub-processors are listed below and kept in sync with the Privacy Policy.

ProviderPurposeLocation
Vercel Inc.Hosting, CDN, edge functionsUSA + global edge
Supabase Inc.Database, authentication, storageEU (Ireland)
Fly.io (Hatchet Networks Inc.)Backend workers, cron jobsGlobal multi-region
Resend (Resend.com Inc.)Transactional emailsUSA
Cloudflare Inc.DNS, security, CDNGlobal